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What are the technical requirements for taking an online course with �����ƽ��?

See our online technical requirements.

Who do I contact for technical support?

Students needing assistance should first contact their instructor. If the problem cannot be resolved at the instructor level, students may speak to your admission counselor at 863.680.4463 or contact the Help Desk at 863.616.6426. Technical support for online workshops will be offered by �����ƽ��’s Tech Buddies and is available all year long.

Where can I find the Adult Schedule?

Students needing assistance should first contact their instructor. If the problem cannot be resolved at the instructor level, students may speak to your admission counselor at 863.680.4463 or contact the Help Desk at 863.616.6426. Technical support for online workshops will be offered by �����ƽ��’s Tech Buddies and is available all year long.

I need help enrolling in a class.

Portal: Through the “Portal,” you can register for classes, pay for classes online, view your student account, transcripts, course schedules, course descriptions, assignments, grades, GPA calculator, faculty information and attendance. To log onto the Portal you will need to know your student ID number and password. To reset your portal password, you must call the Help Desk at 863.616.6426. If you have difficulties registering online, please contact the Registrar’s office by email at registrar@flsouthern.edu, or call 863.680.4127.
You can review our helpful video tutorials to learn how to navigate the �����ƽ�� Student Portal on our resources page.

Email: Email your course selection to the Registrar’s office at registrar@flsouthern.edu. You will receive confirmation of your registration by email.

In Person: You may register for classes in person at the Registrar’s office, located on the second floor of the Thad Buckner Building, marked BB on the campus map. Their hours are Monday through Friday, 8:00 AM to 5:00 PM.

See Registration Dates

I need help planning my schedule. Who should I contact?

Every student enrolled at �����ƽ�� is assigned an academic advisor to assist with scheduling, meeting degree requirements, and identifying academic and personal goals. To save time and tuition dollars, it is important that you talk to your advisor on a regular basis. It is your responsibility to schedule an appointment to speak with an advisor as early as possible after entering �����ƽ��.

Find Your Academic Advisor

I cannot continue my enrollment in my course. How do I drop the course from my schedule?

If you need to drop a course and it is before the start of the term or during the add/drop period, you can drop the course on the �����ƽ�� Student Portal or email Adrienne Sapp at asapp@flsouthern.edu in the Registrar’s Office. If you need to drop the course after the add/drop period is over, you will need to email Adrienne Sapp to be dropped from your course. Please note, dropping a course after the add/drop period will lead to financial implications. Please email Jackie Myers at jmyers2@flsouthern.edu in the Business Office if you drop a course after the add/drop period to determine your balance owed. Please reference the refund date schedule. To learn more about the add/drop dates, please reference the academic calendar.

I need to submit a bill for the courses, how do I print this out?

Sign in to the and select the ‘Student’ tab at the top of the page. Next, select Financial Info on the side of the page. Then select CASHNet my Account Info. Finally, select the Course and Fee Statement.

How do I request a transcript from �����ƽ��?

We offer online transcript ordering through our partner National Student Clearinghouse. The cost is $10 per copy and you will need a credit card and a valid email account. Transcripts will not be released if there is an outstanding balance on your �����ƽ�� account. If you have questions, please contact the Registrar's Office at 863.680.3916.

How do I check my grades and print out my grade?

Login to the and select the ‘Students’ tab at the top of the page. On the Students webpage, find ‘Grade Report’ in the side navigation panel. Enter the term in which you need the grade for, then select ‘View Final Grade Report.’

Do I have to earn a certain grade in my courses?

Yes, a grade of “C” or better must be earned in all courses.

How much does it cost?

Tuition costs as well as miscellaneous fees can be found on our Tuition and Costs page.

Are there scholarship opportunities?

There are a variety of different scholarships and financing options available. Please visit our Financial Aid page to learn more about scholarship opportunities. Learn More about payment methods and payments plans.

How do I obtain my ID# if I have lost or misplaced it?

Please email the Office of Adult and Graduate Admission to request your �����ƽ�� Student ID number.

How do I obtain a parking permit?

You will need a parking permit when visiting the campus. The cost is $40.00 per academic year when you register your car with Campus Safety. You will be required to provide information about your car, including the tag number. This information can be found in the under the Adult and Graduate tab once you are logged in.

How do I get an �����ƽ�� ID?

To receive your free �����ƽ�� ID card, under the same Adult and Graduate tab in the �����ƽ�� Portal, read the guidelines and follow the link to upload your photo. By uploading a photo this lets our Campus Safety and Security Office know to create your ID card, which is typically available for pickup within 48 hours. Most students pick up their ID card while on campus to pick up their parking permit.

Is college housing available to me as an adult student?

Yes, but on a very limited basis. While we do not have dedicated housing for adult and graduate students, there are sometimes limited openings at a nearby hotel that we utilize for undergraduate housing overflow. For information on this option, please contact Residential Life at residencelife@flsouthern.edu or 863-680-4206.

What other options do I have?

The Lakeland Chamber of Commerce has provided a list of their members that offer housing options in the area. The college does not endorse any specific housing option and we advise that you research these facilities (or other opportunities) on your own.

Where can I purchase my books?

The campus bookstore. The bookstore is open Monday through Friday from 9:00 AM to 5:00 PM. For your convenience, you can . The Bookstore phone number is 863.680.4186. Please note, the bookstore may have alternate hours in the summer and during college breaks.

I need help locating my classes.

Please utilize the �����ƽ�� campus map. Reference the building description from your student schedule. Enter the location in the search box, and it will pull up the exact location on the campus map.

I'm having trouble logging into Canvas.

Take advantage of our video tutorials and resources. There, you can find a link to as well as video tutorials for how to use Canvas.

Are there any Certificate options if I'm not looking to pursue a full degree?

Yes, we offer a Management Certificate for those who are not looking to complete a full degree. Learn more about our continuing education options.